Talk it through with Frank
Finance Square Group’s AI assistant, right here in your browser any time. No phone number, no hold music.
Ask Frank about home loans and personal loans: how deposits and lenders mortgage insurance work, the first home buyer schemes, refinancing, or how lenders look at self-employed income. When you’re ready, he can book your free 15-minute strategy call with Priya, or arrange for her to call you back.
What you can ask Frank
General questions, answered in plain English. Then a clear next step.
Home loans, explained
Deposits, loan to value ratios and lenders mortgage insurance, offset versus redraw, fixed versus variable, and what pre-approval really means.
First home buyer support
How the 5% Deposit Scheme, Help to Buy, the First Home Owner Grant and Victorian stamp duty concessions work.
Refinancing
Why people refinance, the costs worth weighing up first, and what to have ready before you start.
Self-employed & complex income
How lenders typically look at ABN income, tax returns, add-backs and low-doc options.
Personal loans
Secured versus unsecured, and what to think about before consolidating debts into one loan.
Booking your next step
A free 15-minute strategy call with Priya, or a callback in the morning, afternoon or whenever suits you.
What Frank won’t do, and why
Frank knows a lot, but he isn’t your broker. Some things are regulated credit assistance under the National Consumer Credit Protection Act, and only a licensed person who has looked at your whole situation can do them. So Frank won’t:
- Quote you an interest rate or a repayment
- Estimate how much you can borrow
- Tell you whether you’ll be approved
- Recommend a lender or a loan product
That’s Priya’s job. Priya Dey is Credit Representative 543438 of BLSSA Pty Ltd, Australian Credit Licence 391237.
What Priya receives
Frank gets you to Priya quickly, with your enquiry already written up, so your strategy call starts where you left off.
- Your name and your mobile, confirmed back to you twice
- What you’re looking to do and your rough timeline
- Your questions and Frank’s answers, from the call transcript
- Your booked time, or when you’d like her to call
How it works
No account, no app and no phone call needed.
Tap “Talk to us now”
At the top of this page. It works in Chrome, Safari and Edge, on a computer or your phone.
Allow your microphone
Your browser asks once. Frank introduces himself as an AI assistant and lets you know the call is recorded.
Just talk
Ask anything about home loans or personal loans. To book, Frank reads your mobile back digit by digit so it’s exactly right.
Your details, handled carefully
- Frank tells you at the start that he’s an AI assistant and that the call is recorded.
- The recording and transcript are kept with your enquiry, so Priya has the full picture.
- We only text or email you if you say yes when Frank asks.
- Frank never asks about your income, deposit or credit history. That’s for your conversation with Priya.
Read our privacy policy and privacy disclosure and consent.
Questions about Frank
Is Frank a real person?+
Do I need a phone number to talk to Frank?+
Does it cost anything?+
Can Frank tell me how much I can borrow?+
It says my microphone is blocked. What now?+
What if I’d rather speak to a person?+
Ready when you are
Frank’s available any time. Priya’s here when you want a person.